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Our Services: Workshops and Seminars

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Making Powerful Presentations
Providing Internal Customer Service Excellence
Optimizing the Generation Mix
Providing World-Class
Customer Service
Resolving Workplace Conflicts
Communicating for Peak Performance
Delivering Credibility on the Phone (Conveying a Can Do! Attitude on the Phone)
Creating a Respectful Workforce: Valuing Diversity

Leading in Challenging Times

Motivating and Retaining Great Employees
Hiring Outstanding Employees
Conducting Productive, Time-Effective Meetings
Coaching for Exceptional Performance
Building Great Teams
Successfully Navigating the Transition to Leadership

 

 

Hiring Outstanding Employees

"Personnel selection is decisive. People are our most valuable capital."
- Alexander Solzhenitsyn

Introduction:
The greatest asset of any organization is its people. Selecting the best people necessitates getting the appropriate information to predict the candidate's job success. Eliciting information about the applicant’s past behaviors can provide more objective indicators of a new hire’s potential future success.

Outcomes:
As a result of this program, participants will:
• Follow a more systematic approach in conducting interviews
• Utilize objective screening criteria based on past, quantifiable, job-related activities, rather than subjective impressions or hunches
• Select applicants with a higher probability of success and more realistic job expectations, thereby reducing turnover
• Conduct successful interviews in compliance with legal requirements
• Feel more comfortable with the interview process.