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Communicating for Peak Performance
"The interaction between people's behavior is important because it in large part affects what is achieved or not achieved."
- Peter Honey
Introduction:
Our success--at any organizational level--depends largely on our ability to deal with other people. The aim of this program is to reduce the time spent in nonproductive encounters with others (including clients, customers, supervisors, peers, employees, etc.).
Outcomes:
Participants learn how to: |
| • Assess various behavior patterns |
| • Capitalize on strengths and minimize weaknesses |
| • Obtain desired results from others |
| • Handle difficult people |
| • Adjust behavior to work more effectively with others |
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